Effective Date: May 27, 2025
At CasesExpertise.com, we value the trust you place in us when you choose to receive communications via mobile devices. This Mobile Privacy Policy (“Policy”) explains how we collect, use, and protect information that we may gather through SMS text messages, mobile forms, or other mobile-based communications.
By opting in to receive mobile communications from CasesExpertise.com, you agree to the practices described below.
This Policy applies specifically to the collection and use of information received or shared via SMS, MMS, and other mobile communications sent to or from CasesExpertise.com. This includes interactions involving legal inquiries, appointment notifications, status updates, and marketing messages (if opted in).
This Mobile Privacy Policy is a supplement to our general Privacy Policy and governs how we treat mobile-related data.
When you opt-in to receive text messages from CasesExpertise.com, we may collect the following types of mobile-related information:
Your mobile phone number
The content of your messages to and from us
Timestamp and frequency of message activity
Mobile device identifiers and carrier information (if applicable)
This information is used solely for the purpose of fulfilling the communications requested by you and improving service reliability.
The mobile data we collect is used for specific and limited purposes:
Sending you up to five messages per month containing relevant legal information, appointment confirmations, or case status alerts
Responding to HELP or customer service inquiries
Providing opt-out capabilities when you no longer wish to receive messages
Ensuring compliance with legal obligations concerning SMS marketing or notifications
We do not use mobile data to track behavior outside of the limited scope of mobile engagement.
By submitting your phone number via our website or form, you give explicit written consent to receive recurring text messages from CasesExpertise.com. Message frequency is limited and clearly disclosed:
Message frequency: Up to five (5) messages per month
Message types: Legal alerts, updates, reminders, and support responses
This frequency limit ensures that your mobile engagement remains non-intrusive and targeted.
You understand and agree that:
Standard message and data rates may apply, depending on your mobile service provider
You are solely responsible for any mobile charges incurred by receiving or replying to our communications
CasesExpertise.com is not liable for costs resulting from mobile carrier fees
Please consult your carrier for rate and plan information.
We respect your control over your mobile communications. You may stop receiving text messages at any time by replying with any of the following keywords:
STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
Once processed, you will receive a confirmation message indicating you have been removed from further communications. No further SMS messages will be sent unless you opt back in.
If you need help or have questions regarding your mobile subscription:
Reply HELP to any message for instant guidance
Contact our support team via email at support@CasesExpertise.com
Call our toll-free support line at (855) 448-2236
We aim to respond promptly and resolve mobile-related concerns in a timely and respectful manner.
We take reasonable administrative, technical, and physical precautions to protect the mobile data you provide. These safeguards include:
Encrypted transmission of mobile opt-in data
Access controls limiting internal access to mobile systems
Regular audits of SMS platform security features
While no method is foolproof, we are committed to protecting your privacy and mobile communication records.
We retain mobile information only as long as necessary to fulfill the purposes stated in this Policy. Once your mobile data is no longer needed (e.g., you opt out), it is:
Archived securely for legal audit purposes, or
Permanently deleted using secure methods
We do not store mobile content longer than necessary or for any undisclosed purposes.
To deliver our text message services, we may use reputable third-party SMS gateway providers. These providers:
Act on behalf of CasesExpertise.com
Follow contractual obligations requiring them to protect your information
Do not have the right to use your data independently
We ensure that all such vendors adhere to strict security and privacy guidelines.
We do not knowingly engage in mobile communications with anyone under the age of 18. If we discover that a minor has subscribed to mobile messages without verifiable parental consent, we will immediately terminate the communication and delete any related data.
We reserve the right to modify this Mobile Privacy Policy at any time. When we do:
We will update the “Effective Date” at the top of this document
Any material changes will be communicated via email or SMS (where possible)
Continued use of our mobile services after changes implies your acceptance of the updated policy
We encourage you to review this policy periodically to stay informed about how your mobile data is handled.
For additional information or to ask questions about this Mobile Privacy Policy, please contact us:
CasesExpertise.com
4195 Chino Hills Parkway #1039
Chino Hills, CA 91709
📧 Email: support@CasesExpertise.com
📞 Phone: (855) 448-2236
